You order – we deliver. To Berlin, Potsdam and surroundings.
Practical: organic food fresh on your table!
Practical: organic food fresh on your table!You would like to save time when shopping and not have to carry heavy purchases? Then the Brodowiner delivery service is exactly the right thing for you!
You put together your individual purchase online and we deliver directly to your front door. Whether beverage crates, deep-frozen products, dairy products or fruit and vegetables – the Brodowiner delivery service also comes to you once a week. This saves time and towing is a thing of the past.
By the way: Every week we put together a selection of fruit and vegetable boxes in different sizes. For these boxes and all other products you can easily place a long-term order with us and we deliver automatically without your intervention. This saves even more time and your purchase is done by itself.
Fresh: Yesterday on the field, today already at your place!
Freshness and quality are very important to us. We try to keep the way from the harvest to your door as short as possible and regularly check the quality and freshness of the goods. The best vegetables from today’s harvest could be with you tomorrow. With one click you can order online or call us.
Regional: Our region is close to our heart!
For years we have maintained close, friendly relationships with many organic farms in Brandenburg. We buy our fruit and vegetables from here first! In this way, we not only strengthen regional diversity, but also bring a piece of Brandenburg to Berlin tables. Only out of season we buy food that does not grow in our fields.
This is how it works
Our Brodowiner organic delivery service supplies the entire city of Berlin as well as Potsdam, Königs-Wusterhausen and the Barnim and Uckermark regions. Once a week we are also with you. Simply enter your postcode and find out when we deliver to you.
You do not live in Berlin or the surrounding area?We also deliver by post!
Häufig gestellte Fragen
When will I be delivered?
The regular delivery takes place from Tuesday to Saturday. As our tours include fixed routes, the delivery date depends on your postcode. Our drivers start their day very early – so in most cases you will receive your box before 10.00 am.
Before the first delivery we will inform you by phone or e-mail about the expected delivery time and try to meet your individual wishes.
Until when do I have to order?
The order deadline is always 5:00 a.m. on the day before your delivery. If you are a Wednesday customer, for example, you should order by 5:00 a.m. on Tuesday.
Exception is the Saturday delivery – here the order ends on Thursday at 12 o’clock.
How do I order for the first time?
Select guest access in our online shop and fill your shopping basket. At the end of your order, please fill in the address field and the fields “Your availability” and “Direct debit authorization”. Alternatively, you can pay directly with PayPal.
After we have processed your order, you will receive an e-mail from us with your future access data. For each further order you can then log into our online shop with your customer number.
What are the minimum order value and delivery charges?
The minimum order value of a delivery is 15.00 €. The delivery fee of 3.50 € does not apply if the order value exceeds 35.00 €.
Do I have to be present at the delivery?
No. Just name a place that is sheltered from the wind, cool in summer and frost-free in winter. If you live in a tenement house, we will be happy to put the box in front of your apartment door or hand it over to your neighbour by arrangement. Delivery can also be made by Post for an extra charge. Or use one of our public delivery points.
How does the payment work?
You will receive an invoice with each delivery. Payment is made conveniently by direct debit. For this we need a direct debit authorisation from you. We debit the invoice amount from your account depending on the delivery frequency. Alternatively we offer PayPal as payment method.
Please note that the final invoice amount may differ from the order value, as we weigh in goods with weight-dependent prices to the nearest gram and charge accordingly. Of course we try to keep the difference as small as possible.
How is the price of the pre-packed boxes calculated?
We weigh your fruit and vegetables to the gram. This means that you only pay for as much goods as you actually receive. The prices of the pre-packed boxes are guideline values, from which we usually deviate only very slightly.
Do I trigger a subscription with my order?
No, we only deliver when you order.
However, if you would like to receive certain products or compositions regularly without your assistance, we would be pleased to create a permanent order for you. Simply enter your wishes in the field “Your order message” when ordering online. For example, that you want your eco-basket and your milk delivered every week. Or you tell us that you want your basket every week, but the milk is delivered every 14 days. If you have any further questions, please do not hesitate to contact us.
What if I don't like or can tolerate certain types of vegetables in the prepacked crates?
No problem. Let us know: in the online shop under “Your order message”, by phone or e-mail. We do not use this type of fruit or vegetable when packing your box. If you wish, we can also replace the unwanted fruit or vegetables with other varieties – completely automatically with every box packing!
What happens if an ordered item is sold out?
In some cases there is a lot of time between the order and the delivery. So it can happen that an article is out of stock. In such cases, our employees pack a similar item into your crate. For example, loose carrots are replaced by bunched carrots or large-leaved oat flakes become small-leaved oat flakes. If you do not wish an exchange, you can simply inform us in advance.
How does the deposit system work?
We charge a deposit both on our boxes and on some articles (e.g. milk bottles, water crates). To get your deposit back, simply put the crates and returnable bottles in front of your door and our driver will take you back with him. The deposit amount will then be credited to your next invoice.
Can I also be delivered on another day?
Yes, for an extra charge of 5 € we are happy to deliver on any day other than your regular delivery day, except Sundays and Mondays. The delivery conditions are the same as for your regular tour.
What if I go on holiday, do I have to cancel my subscription?
No, a call (0800-BRODOWIN, 0800-27636946) or an e-mail (info@brodowin.de) is all it takes. You tell us how long you want us to suspend the delivery. After your holiday we deliver to you as usual.